Communicating with others at work

Challenge reference: 1348

Notional learning hours  10
Level 1
Subject area
Preparing for Adulthood pathway
Skill
Learning aim

Learners will have an understanding of workplace communication and be able to communicate effectively about work related topics using different formats.

Learning context

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Learning outcomes

What the learner needs to know, understand or be able to do

The learner will:

  1. Understand how and why different people communicate in the workplace

  2. Be able to communicate effectively in the work place using a written or word processed format

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Assessment criteria

What the learner need to demonstrate in order to meet the learning outcome

The learner can:

    State three different ways people can communicate in the workplace

    State when each of the ways may be appropriate - one example for each of the three ways identified

    State who needs to communicate with whom in the workplace - three examples

    On two separate occasions communicate using a written or word processed format in a clear and appropriate way for the workplace

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