Making hot and cold drinks for customers

Challenge reference: 1260

Notional learning hours  10
Level E2
Subject area
Preparing for Adulthood pathway
Vocational area
Skill
Learning aim

Learners will be able to make a variety of simple hot and cold drinks and serve these to customers.

Learning context

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Learning outcomes

What the learner needs to know, understand or be able to do

The learner will:

  1. Be able to make a variety of hot and cold drinks for customers.
  2. Be able to serve a variety of hot and cold drinks to customers.
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Assessment criteria

What the learner need to demonstrate in order to meet the learning outcome

The learner can:

    • Take an order for three different drinks including one hot drink.
    • Show that the order for drinks has been understood by checking with the customer.
    • Select a suitable container for each drink.
    • Follow instructions to make each drink safely.
    • Take the correct 3 drinks to the correct customer.
    • Place each drink safely in front of the customer.
    • Indicate that the customers' order has been met.
    • Ask if the customer requires anything else.
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