Engaging with serving a drink to a customer

Challenge reference: 1259

Notional learning hours  10
Level E1
Subject area
Preparing for Adulthood pathway
Vocational area
Skill
Learning aim

The learner will be able to make and serve drinks to a customer.

Learning context

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Learning outcomes

What the learner needs to know, understand or be able to do

The learner will:

  1. Be able to make two different cold drinks for a customer

  2. Be able to serve two different cold drinks to a customer

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Assessment criteria

What the learner need to demonstrate in order to meet the learning outcome

The learner can:

    • Acknowledge that cold drinks have been ordered and confirm which drinks are required
    • Collect a suitable cup or glass for each drink
    • Follow instructions to make or pour each drink
    • Deliver both drinks to the customer
    • Indicate that the drinks have been delivered
    • Return to own station in the cafe area
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